Carlos Pineda Ramos explores how emotions in Colombian call centers are shaped by cultural, social, and economic forces, revealing workplace inequalities. Read more of the article
Takis Iliopoulos considers how local suppliers, even in countries with low wages and labour standards, can wield power from their critical position in global supply chains. Read more of the article
Thibault Darcillon and Yasmine Mohamed look at the link between the rise of institutional investors and the decreasing power of trade unions, and their consequent bargaining power. Read more of the article
